Privacy Policy
Last updated:
1. Introduction
Anklemysparkul Ltd ("we," "us," or "our") operates the Renew Vita website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, place an order, or contact us.
2. Information We Collect
Order Information
When you place an order, we collect your full name and phone number. This information is used solely to confirm your order and arrange delivery. No payment information is collected online-payment is made directly to the courier upon delivery.
Contact Form Information
If you contact us via our contact form, we collect your name, email address, and message. We use this information to respond to your inquiry.
Automatic Information
Our website automatically logs certain information: IP address, browser type, pages visited, and time spent on the site. We use this data to improve our site's performance and security. This is facilitated through Google Analytics (see section 5 below).
Cookie Data
We use cookies to remember your preferences and track your interactions with our site. See our Cookie Policy for full details.
3. How We Use Your Information
- To process and deliver your order
- To confirm orders by phone
- To respond to your contact form submissions
- To improve site functionality and user experience
- To monitor and prevent fraud or security issues
- To comply with legal obligations
4. Legal Basis for Processing (GDPR Article 6)
We process your data under the following legal bases:
- Contract: Processing order data is necessary to fulfil the sales contract (Article 6(1)(b))
- Consent: We collect marketing and analytics cookies with your explicit consent via our cookie banner (Article 6(1)(a))
- Legitimate Interest: We process site analytics and security data to operate and protect our site (Article 6(1)(f))
5. Third-Party Services
Google Analytics
We use Google Analytics to track visitor behaviour and site performance. Google may set cookies on your device. You can opt out by adjusting your cookie preferences in our cookie banner or by visiting Google's opt-out page.
Google Ads Conversion Tracking
We use Google Ads to monitor conversions from paid advertising campaigns. A conversion tracking pixel may be placed on your device. See our Cookie Policy for how to manage this.
Google Maps API
Our contact page uses Google Maps to display our location. Google may collect location data through this embed. See Google's Privacy Policy for details.
6. Data Retention
- Order Data: Retained for 6 years for accounting and legal compliance
- Contact Form Submissions: Retained for 1 year
- Analytics Data: Google Analytics data is automatically deleted after 26 months
- Cookie Data: Deleted according to individual cookie expiry dates (see Cookie Policy)
7. Your Rights Under GDPR
You have the following rights:
- Right of Access: Request a copy of your personal data
- Right of Rectification: Request correction of inaccurate data
- Right of Erasure: Request deletion of your data (subject to legal obligations)
- Right of Portability: Request your data in a portable format
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent for optional processing (e.g., marketing cookies)
To exercise any of these rights, contact us at info@anklemysparkul.world or +44 20 7946 0958.
8. Data Security
We implement industry-standard security measures to protect your data. All data transmission is encrypted using HTTPS. Order information is processed with minimal collection-we do not store payment details on our site. Payment is made directly to the courier.
9. Data Controller and Processor
Data Controller: Anklemysparkul Ltd, 105 Southwark Street, London SE1 0AZ, UK
Contact: info@anklemysparkul.world
10. International Data Transfers
If you are outside the UK or EU and place an order, your data may be transferred to the UK for processing. We ensure appropriate safeguards are in place, including standard contractual clauses where necessary.
11. Complaints and Supervisory Authority
If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.
ICO Contact: https://ico.org.uk/make-a-complaint/
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our site constitutes acceptance of changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Anklemysparkul Ltd
105 Southwark Street
London SE1 0AZ
United Kingdom
+44 20 7946 0958
info@anklemysparkul.world
Monday-Friday: 9:00-17:00 UK time